• Total:   7.9
  • Service / staff:   8.4
  • Comfort:   7.2
  • Location:   8.6
  • Value for money:   7.4
  • Hygiene:   8.0
  • Couples

    Nazareth, Belgium

    04-Aug-2019

    + Location en breakfast

    - Noice saterdaynight

    7.4
  • Couples

    Heidelberg, Germany

    28-Jul-2019

    - I found hair inside the bathtube. Also, the hotel says that dogs are allowed and for free but I was charged for let my alone in the room. It was after 10am, on Saturday, most guests weren't at the hotel and I came back around 16pm. I bought a package for the weekend with Luxembourg Card, but dogs are not allowed at the attractions, that's why she stayed inside the room. When we arrived, they told us that one guest complained about the dog's noise and the manager took my dog from the room and keep her. In this mean while, they could call us or send me an e-mail before take my dog. But they didn't even try, and the excuse was that they didn't find my datas. Funny because I made the reservation at the website and the e-mail and phone number are requested. Also at the check-in I had to give them these informations. Anyways they will charge me because they had my card number, that's why I didn't argue.

    5.6
  • Solo travellers

    Metz, France

    19-Jul-2019

    + Traditionnel avec une Histoire, très beau buffet de petit-déjeuner

    - Un fer à repasser dans chaque chambre serait idéal

    7.8
  • Senior citizens

    Berlin, Germany

    22-Jul-2019

    + Bahnhofsnähe

    - Baulärm, hoher Straßenverkehrslärm, lärmende Jugendliche von der gegenüberliegenden Disco, 2x keine Zimmerreinigung, Luftnot in der Nacht wegen der geschlossenen Fenster, schlechte Badbeleuchtung usw.

    3.0
  • Solo travellers

    Ligny-en-Barrois, France

    16-Jul-2019

    + Proximité de mon lieu de travail qualité de l'accueil

    10.0
  • Senior citizens

    Hamilton, Canada

    12-Jul-2019

    + Location. Close to train station and close to major sites

    - Don’t care for carpet in the room. Always seems unclean. Would prefer tile

    9.4
  • Solo travellers

    Longwy, France

    13-Jul-2019

    + Situation et proximité des transports en commun, tranquillité, personnel disponible, sympathique et professionnel.

    9.4
  • Senior citizens

    POZUELO DE ALARCÓN, Spain

    09-Jul-2019

    + Location

    - The front desk officcer gave the room key to another guest who had cheked in the day after Alejandro Rodríguez; the new guest, believing he had been assigned the correct room, went in and left his belongings there as well as used the toilet. Alejandro Rodríguez was out of the room at that moment, luckily, but found out when he went back in his room and found out that somebody had left his things there. He went to he front desk to complain but was not offered any compensation. I really think the bedroom should not be charged, and I would like to have the reimbursment of the amount paid.

    3.8
  • Solo travellers

    Neuilly-sur-Seine, France

    04-Jul-2019

    + Central pres de la gare Personnel très sympathique Bon petit déjeuner

    - Chambre sur rue étouffante, mal aérée Impossible de dormir quand on ouvre la fenetre à cause du bruit.

    6.0
  • Solo travellers

    Lidhult , Sweden

    01-Jul-2019

    + Good location, friendly staff, good breakfast! When I compared prices, you had one of the lowest in central Luxemburg.

    8.4
  • Families

    Illkirch-Graffenstaden, France

    16-Jun-2019

    + Hôtel bien situé, à proximité du centre ville (très facilement accessible en bus), et non loin de la gare. Le petit déjeuner est excellent ! Le personnel a été tout à fait aimable et à notre écoute : nous avons pu changer de chambre pour avoir une chambre sur l'arrière, au calme.

    - Pour nous qui sommes sensibles au bruit, La chambre du côté de la rue était trop bruyante. Une meilleure isolation phonique du côté de la rue serait nécessaire (au-moins pour les étages les plus bas). La circulation rendait aussi difficile d'aérer la chambre.

    8.2
  • Senior citizens

    Upland, United States

    16-Jun-2019

    + It was a great location and the staff were very helpful

    - When taking a shower it was difficult because the whole floor of the bathroom gets wet. It makes it a risk for falling

    9.6
  • Couples

    Beaune, France

    01-Jun-2019

    + Confort. Propreté. Localisation.

    - Isolation phonique de la porte de la chambre / au couloir.

    8.4
  • Solo travellers

    vottem, Belgium

    07-May-2019

    + Position, personnel très aimable à la réception.

    - Salle de bain exigue, agencement des wc désagréable (prendre sa douche à côté de la brosse des wc). Odeur à l'arrivée, besoin d'aération.

    7.8
  • Couples

    Maastricht, Netherlands

    05-May-2019

    7.8
  • Couples

    WANTAGE, United Kingdom

    06-May-2019

    + Friendly helpful staff, room a good size and clean. good selection for breakfast, very well placed for walking to the centre of town and down to Grand etc. I'd definitely stay here again.

    - A bit noisy due to overlooking Ave de la Liberte, but that is to be expected given the location and really wasn't too bad.

    9.8
  • Families

    Les Thioleyres, Switzerland

    03-May-2019

    + Magnifique buffet petit déjeuner. Serviabilité du personnel. Un grand merci à Christophe pour ses conseils de visite et de restaurant.

    9.6
  • Couples

    Endingen am Kaiserstuhl, Germany

    30-Apr-2019

    + Zentrale Lage

    - Die Mitarbeiterin an der Rezeption bei unserer Ankunft war ziemlich unmotiviert, da wir kein französisch verstehen und sie uns auf englisch erklären musste, wie wir den Weg zum Parkhaus finden. Wir haben uns dann prompt verfahren. Alle anderen Mitarbeiter waren jedoch sehr freundlich, bemüht und zuvorkommend.

    8.4
  • Solo travellers

    Sagrado, Italy

    11-Feb-2019

    8.4
  • Couples

    PLUMERGAT, France

    04-Feb-2019

    + Sa situation géographique entre gare et centre, et la qualité de l'accueil

    9.0
  • Solo travellers

    Metz Tessy, France

    25-Jan-2019

    7.6
  • Solo travellers

    Metz Tessy, France

    11-Jan-2019

    + Prix Petit dej Jentillesse et disponibilité personnel à resoudre petit problèmes Salle petit dej

    - Mauvais Odeur dans les chambres Ecran tele mini + fonctionnement Délai arrivée eau chaude Entrée et lounge Couverture petite

    7.2
  • Solo travellers

    Paris, France

    04-Jan-2019

    9.2
  • Solo travellers

    Beaufort, Luxembourg

    04-Jan-2019

    + Service und Lage

    - Matraze

    8.8
  • Couples

    Concarneau, France

    16-Dec-2018

    + Le personnel est fantastique ! Un accueil très chaleureux, un petit déjeuner parfait !

    8.4
  • Solo travellers

    Berlin, Germany

    22-Nov-2018

    + Die Lage und die (relative) Bezahlbarkeit. Alle anderen Hotels waren an diesen Daten bei astronomischen Preisen! Das Frühstück war gut.

    - Die Dusche verursachte leider im Badezimmer eine Überschwemmung. (Zi. 203)

    7.4
  • Solo travellers

    Mijdrecht, Netherlands

    09-Nov-2018

    + The breakfast is excellent, close to the main trainstation, in the centre of the city

    - Small room and bed, noise of traffic and kitchen (breaking Glass) no bar or restaurant in the evening, no parking spot to unload a car

    6.8
  • Solo travellers

    Wassenaar, Netherlands

    05-Nov-2018

    + Good pricing and not so bad room.

    - The room was not very clean and you had rust and filthy brown stains everywhere. Also the breakfast was very basic with no inlet or any meal hot served.

    6.2
  • Solo travellers

    Frankfurt am Main, Germany

    20-Oct-2018

    9.2
  • Families

    Joliet, United States

    12-Oct-2018

    9.6
  • Solo travellers

    Roma, Italy

    17-Sep-2018

    6.8
  • Families

    Nidau, Switzerland

    26-Aug-2018

    9.6
  • Families

    bernin, France

    04-Aug-2018

    + Localisation et personnel très sympathique.

    9.0
  • Families

    Moses Lake, Washington, United States

    05-Aug-2018

    + Stephanie was wonderful help at the front desk. She answered all our questions. Very Friendly. Breakfast staff were helpful and friendly too. Nice view of Ducal palace from our room.

    - Night noise in the alley with windows open, but none with windows closed.

    10.0
  • Solo travellers

    München, Germany

    24-Jul-2018

    - Hotel key card reader was not reliable

    9.2
  • Solo travellers

    Amsterdam, Netherlands

    12-Jun-2018

    + Location, staff, conference room

    - Value for money is very bad since the rooms are old and not very well kept.

    6.0
  • Couples

    Nancy, France

    02-May-2018

    + L'emplacement, le prix, le personnel sympathique et le petit déjeuné.

    - La chambre sentait mauvais, cela venait certainement de la moquette, nous avons aéré plusieurs fois sans résultats. Déco années 90...

    7.0
  • Couples

    Gelsenkirchen, Germany

    08-Apr-2018

    + Die Lage, die Freundlichkeit des Personals, die Architektur und der Blick auf die Straße, die Ruhe in den Zimmern trotz der Lage an einer Hauptstraße, das umfangreiche Frühstück

    - Zwischen den Lamellen der Deckenverkleidung und um die Entlüftungsöffnungen war Schimmel deutlich zu erkennen. Hier bietet sich eine regelmäßige Reinigung mit Essigsäure an, um Schimmel zu beseitigen und die weitere Entstehung zu verhindern.

    9.4
  • Couples

    Bonn, Germany

    31-Mar-2018

    + Staff are always very friendly and helpful.

    - No controller for the air conditioner, shower leaked badly

    7.4
  • Families

    Wassenaar, Netherlands

    18-Mar-2018

    + Das Frühstück

    - Der Schlafkomfort; die Matratzen müssen unbedingt getauscht werden! Die Federkerne sie veraltet und bohrten sich durch die Matratze in meinen Körper.

    3.8
  • Couples

    London, United Kingdom

    04-Mar-2018

    + Location and quite a decent breakfast plus some of your staff (morning receptionist with impeccable French and breakfast attendant with glasses on, nothing was too much of a trouble for both of them

    - The room require a refurbishment immediately. The sewage was smelly when the doors were open, i won’t mention the decoration or the broken and mended sink, plus the windows were not double glazed and were woken up 3 times by fights in the street, peostitutes fighting with their pimps. Charmant...

    5.4
  • Solo travellers

    Sintra, Portugal

    03-Mar-2018

    10.0
  • Solo travellers

    Rülzheim, Germany

    27-Feb-2018

    8.0
  • Solo travellers

    Sagrado, Italy

    26-Feb-2018

    8.2
  • Couples

    Heythuysen, Netherlands

    16-Oct-2017

    8.2